Safe and carefree booking!
Our special cancellation conditions for the winter and summer season 2022/2023
- Cancellation free of charge - Up to 14 days before arrival
- FROM 13 days to 7 days before arrival: Charging of 50% cancellation fee of the total price
- FROM 6 days to 1 day before arrival: 80% cancellation fee of the total price will be charged
- In case of non-arrival/delayed arrival: 100% of the total amount of the booking.
- The right of cancellation according to § 18 Abs. 1 Z. 10 FAGG does not apply.
- Instead, the general terms and conditions for the hotel industry apply
We also guarantee a free cancellation guarantee up to 48 hours before arrival:
- If you yourself have been tested Covid-19 positive. In this case we require the presentation of a positive test result.
Should this situation occur, we will cancel your booking free of charge. We will convert your already made deposit into a value voucher, which can be redeemed at any time.